Ensure your customer experience leads to positive customer satisfaction Every Time

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is a software platform that activates the 3 P's of customer experience
and quality assurance.

People

Your customers, who have put faith in your brand, and your employees, who execute on your brand's vision.

Product

The work that your brand has produced to bring meaning and value to the people it touches.

Process

The framework by which your product is delivered to its audience in the best possible way, every single time.

Features

Customer Experience Tools

Knowledge enhancement tools such as videos, presentations, training materials.

Surveys and questionnaires to gather content and perform evaluations.

Best Practice sharing.

Virtual tours and walk-throughs to present concepts in easy-to-follow manner.

Automated and Monitored Checklists

For employees to follow in customer service, quality checks, maintenance, etc.

To communicate action plans with the ability to share content throughout the process at any time through SMS or email.

Training

Platform for video library, presentation materials and LMS compatibility.

Track and measure users progress and aptitude.

Can be tied to gamification to incentivize use with leaderboards, awards, social sharing and ratings.

Reporting

Data correlation and dashboard visualizations for Business Intelligence.

Sort data and results based on users, areas, roles, etc.

Publishable visualization of progress achieved, modules used and quality improvements made.

Learn More
from the Creator

What is Track360?
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